Savoy timber never delivered everything that i ordered in a decking kit on day of delivery. I had various things missing which delayed someone i had coming to my house to build it for me for over a week. With various phone calls and emails i was told it would be a week later before the missing pieces would be delivered. I told Savoy timber to come and collect there decking kit twice as i was promised delivery earlier and it never came on that day. After eventually being promised my remaining pieces would be delivered the next day, a full week after my original delivery, guess what? It didn't turn up. I recieved a phone call at around 4pm to tell me not to worry it would be with you by 7pm. It eventually turned up the next day Saturday around 11ish with no one home. It was placed in the front garden. I still was bolts short, nuts short and one or two other things in which i went out and bought myself again. I would not recomend this company at all.