Beautiful, elegant shoes - exactly the sort of style I was looking for to wear to my daughter's forthcoming summer wedding. I cannot fault the customer service - S&G were happy for me to order two sizes and didn't mind me returning the wrong size. Plus offered advice for the shoe that seemed a little big on my half-size smaller foot. I'm not used to wearing heels on account of arthritis in my big toe joint, but the shoes I ordered are as a comfortable as I think it possible to get - a little pressure on top of my joint, but bearable for the big day, and I'm sure the leather will soften with further wear. So happy to have found this company - I'll be buying again in the future.