Ordered 2 x 500kg bulk bags of brown rubber chippings. Both of the bags were only half filled with acceptable chunks of rubber chippings, the rest was like rubber dust! Tried telephoning the company but no answer. Wanted to finish the play area quickly so reluctantly purchased another 2 bulk bags. Same disappointing issue again, with only half the bags containing decent sized rubber chippings. What we have now is acceptable but only due to the fact that we had to purchase twice the amount we actually needed to get decent sized rubber chippings to provide a safer floor area under childrens play equipment.