Shocking company! Our sliding patio door was put in wrong in every way, an engineer came out and said it would have to come out and be put back in properly told us everything he will do to right the problems. Told us he’d be back next week, never turned up, after numerous phone calls to them they then pencilled us in for two weeks time, never turned up again. All we get from the help desk is they are coming out but they don’t. At our wits end they do not care about their customers one bit, once they have your money that’s it. Steer clear from this company!!