I do not understand how this company has received such good reviews. I booked them for my move last Friday at 11:00am. On the Thursday afternoon I phoned to confirm the booking. The gentleman was very pleasant and reassured me that all was in order. At 11:20am on Friday when they had not arrived I called to enquire. I was told that they were not coming as the driving was ill. I asked them why they did not call to let me know this and their response was just 'sorry'. I was put in a terrible position as the sale of my property was going through that day. I was just lucky enough to find another removal company to come out and save the day. If you are looking for a reliable removal company, do NOT use Safe Removals.