Ryanair is the worst company I have ever bought anything from. They lie, are rude, ignore complaints, their customer service is shocking, their staff are unhelpful in terminals (this assumes there are even staff there at all). I was refused boarding onto a flight I was waiting for, presumably as it was full. Nobody helped me, no help was offered and Ryanair just sent a patronising letter about the need to get to an airport on time in response to my detailed letter about the problem which they seem happy to ignore. Terrible company and worth paying up tp 20% more to fly with a better one for me in future!!!