Good attention from Ruislip Appliances and cooker was delivered and old appliances removed on the day as agreed. It was a shame that the electrical fitting/plug had to be changed in order to fit the cooker in place and that the fitters were not authorised to do this so just left the cooker with me and left. However, I was lucky in that the local electrician I found to change the plug came the same day and fitted the cooker in place at the same time for me. Again Ruislip Appliances were prompt in refunding the fitting fee for this to me, so no complaints there.