Although the items arrived very promptly, there was a lot of things very wrong with the delivery! First of all no information about the arrival! I have provided my phone number as well as the email address and it would be courteous to let me know the items will be arriving at the school run. I have 3 children in 3 different schools! My youngest stayed at home and called me the driver is there, I was a few minutes away and asked for him to wait, whereas he started to unload into our house without checking it with me while my 11 year old was at home! It made my son and me very upset as it was not his right to enter our property! I do not care for this behaviour despite appreciating the driver is bound by time. I was very close to call the police. This is an absolutely inexcusable behaviour. I will really think about using your company in the future. It is not how you deal with the customers.