I ordered from you because you were able to supply abacus bathroom products and had some in a sale. Unfortunately the first delivery made by your courier XDP was missing 4 items. It sounds like Abacus send material in bulk to XDP for them to pick from. Rubber Duck inform Abacus of the order and Abacus pass on to XDP whose staff then make up a delivery box from their stock. The XDP delivery man was diligent in the fact that he thought something was wrong when he made the delivery and he returned later to check with us. He believed a box had been sealed up too soon before it had been completely filled and he took the label back to their depot to investigate. I reported the problem to you by email and you have now arranged for Abacus to send a further batch of all of the missing items albeit 1 week later. Thanks for sorting the problem out