Great to setup initially because they are taking your money. However, when making a claim it's like 'guilty until proven innocent'. Just because my microwave broke down 3mths after the claim started they made out I was lying. Yes, great to give you discounts early but getting them to pay out after. GOOD LUCK WITH THAT!!! DISAPPOINTING TO SAY THE LEAST.
1 Helpful Report
Posted 3 years ago
We're sorry that you feel disappointed with your experience. We aim to pay out on every claim but must adhere to our terms and conditions to ensure we continue providing great value policies to our customers. If you would like to discuss your claim in more detail please do call our Customer Services team on 0844 318 6870.
Posted 3 years ago is rated 4.73 based on 4,134 reviews

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