Well you did ask for a review, it's not happy reading
Your Order #1000189836
Placed on 23 Aug 2023, 19:49:37 for
Pneumatic Trolley Wheels 280mm with Ball Journal Bearings
SKU: PWP-280-4-25-76/D Qty 2
The delivery note was correct except there were two 20mm bore wheels delivered. I rang customer services and they agreed to send replacements. I asked several times whether the incorrect ones should be sent back and was told it costs too much to return goods.
Next delivery was on 1st September, except it was only one wheel, correct size this time. Customer services said it was too late to ship another one that day as the shipping department had gone home.
Next delivery was on 6th September, one wheel but it was a 20mm bore again, delivery paperwork was correct for a 25mm bore wheel. I rang customer services who assured me the correct wheel would be with me next day. I was asked to send all three 20mm wheels back, so I packaged them up and the driver would have the returns paperwork. The driver didn't have the returns paperwork but took the box anyway.
Next delivery was on 7th September with the correct 25mm bore wheel.
These dates may be one or two days either way.
7 months ago
Ross Handling Ltd has a
4.8
average rating
from
9,547
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.