I ordered a wheelbarrow axle- 20mm X 127mm\ What was delivered, at odds with the dispatch note was 20 X 100mm. I phoned at 0900 and was promised a callback.by Dispatch. I received no such call. When I did speak to someone. after I phoned, for the third time at 1630 I was put through hoops- photos and explanation. This was done. As of now I have received no reply. Put simply I want to return the incorrect item, at your expense and get a full refund as I have now sourced the correct part. I have to say your customer support falls far short of what I expected.
1 year ago
Ross Handling Ltd has a
4.8
average rating
from
9,547
reviews
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