Placed order on 23/9 costing over £1100, received dispatched email on 25/9, still no sign of it 7 days later, after a week of unhelpful emails and calls, finally after 7 days I received voicemail telling me the delivery company has lost my order! So once again dispatched on 2/10 with the promise it would be here by 5/10, after many calls to Roseland, again, to find out where my order is, I was told the delivery van had broken down on the way up to Scotland, at this point my patience wearing very thin. Finally after many calls and emails to Roseland and their delivery company my order finally appeared on the 10/10. The furniture is ok, the wardrobe doors were not aligned but I received a partial refund for this as I was not prepared to deal with this company any longer, The customer service is appalling, every call ended the same way, saying they would get the delivery company to contact me, which never happened, I asked several times for a manager to contact me regarding all of the problems with such an expensive order, No manager ever contacted me. Once they have your money they literally don't care, blaming everything on the couriers. This is by far the worst and most stressful experience I've had with online shopping and will NEVER order from here again.