The product is great but the delivery was really bad. The driver missed the promised slot so I had to keep chasing them and nobody knew what was going on. Eventually he had to show up and I had to help him carry the package about 70 metres from the street because he was by himself and didn't even have a trolley for the bed which was about 65kg including the extra sides. The additional pieces did not include instructions so I had to work it out myself. I worked this out in the end but the main problem was that one of the additional side pieces should be constructed in the construction of the main bed base so now I'm going to have to take it apart again to get the additional side panel in.