Sort out your delivery process. My sons bed was meant to be delivered 'late morning' on Tuesday. But I was promised a call when the driver was an hour away. At 7am they rang to say they were 20 miles away and would be with me around 8. Ok so far not very accurate on the time. 8 am comes, no sign, 8.30 no sign, eventually they arrive at 10.30 saying traffic was bad I help unload and after they have gone start unpacking and it's the wrong colour. Rang them up, they couldn't redelivery that day. I didn't know when I'd be able to get another day to work from home so had to ring them on Wednesday to give them the option of delivering in fri on or Tuesday am. But they said they'd call the day before to confirm, even on Thursday to say they weren't coming on Friday. Thursday came no contact, Friday came, no call. Monday came and I rang to check they would be delivering on Tuesday. Yep about 1pm... which was not morning! So they promised they'd be there by 12.30 as I needed to leave at 1pm. Tuesday am about 11.30 they rang to say they were an hour away. Then apparently an issue with the truck and they were going to be late. I rang the delivery company, who blamed bad winds (fair point for Tuesday am, but they should have built in more than 30 minutes contingency). Only thing they offered was redelivery on another day, I can't just work at home all week waiting for them! I rang Room to grow and they wanted to just pass me back to the delivery company. Took no ownership or accountability. Will not be buying again. Probably not Room to grows direct fault, but they didn't seem to care and they choose and manage the delivery company