Good quality product and looks great in the bedroom, the kids love their new bunk bed. Unfortunately we were let down by having missing parts. Halfway through construction we realised that we had 3 of one type of post and 1 of the other instead of 2 of each. We contacted R2G who sent out a replacement fairly promptly. However we then discovered screws rather than bolts had been supplied so had to contact R2G again to get them to send those out. In all fairness, we should have checked all the parts at the beginning but sometimes these things don't become obvious until you actually need to use them. R2G were apologetic and sent replacement parts out quickly but it took us 3 weeks to get the bunk beds up in the end!