Cancelled my order because of lack of customer service on delivery and the inability to give a clear timeline for when you can expect delivery apart from 'someone will call and if you aren't at home for the 1st option we'll call back sometime with another time - we are in your area once or twice a week' - we chased and chased and in the end ordered and had delivered a bed from another company by the time they came back. I'd recommend you sort this out as in this day in age the competition provides a lot more certainty on time and date of delivery plus flexibility to choose.