Absolute terrible service - if i could leave a 0 star review I would. Sent me the wrong parts AND missing integral parts including the instructions - misleading website confirming items in the kit but they arn't!!! completely left out my guttering. Tried to clear this up amicably but aftercare service disgraceful - they will not REFUSE a refund even though i clearly am eligible by their policy (received 2 days ago)as they say my parts were cut specifically and they ignore my requests for the things i have purchased. I ordered a 3.5 x 3.8 kit and they suppled 2.5m lengths that dont even go around my roof! THIS IS A ABSOLUTE JOKE - I am reporting to trading standards. They claim a 4 star feefo rating but it doesn't let you add a rating on there these guys are cowboys DO NOT TRUST