Poor customer service, faulty clothes are not acknowledged with a cash refund, upon production of receipt and tagged clothing a week later! I will never purchase from here again! Previous to this occasion I'd made lots of purchases! I haven't recommended Roman to friends or family since. In my opinion consumer rights don't exist with this company. I spoke to CAB regarding this and I should of had a cash refund - I got a gift card in the post!
Upon speaking to elderly customers, being unable to return faulty goods is a common occurrence.
5 years ago
Roman Originals has a
1.9
average rating
from
750
reviews
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