The delivery was within the promised timescale. Everything was included except for the 4 screws/bolts to secure the barrel to the motor end. I have used my own screws/bolts and hope Rollerdor will supply some for me to retro-fit I had decided to fit garage door myself and following the instructions and utilising a few friends we got the door fitted. It was very heavy to lift into position and so as not to damage it, there were 4 of us! After following the setting up instructions i got the garage door to work smoothly opening and closing It looks very attractive and hopefully will stay that way for the next couple of years (as we live near the coast with very salty rain etc