This company does exactly what they say, email was sent with price and delivery date whilst speaking to them on the telephone. 3 garage doors delivered on the date as promised. Fitted these myself and found that for any competant DIYer with a reasonable amount of tools (ie drill etc) is was an easy enough task for 2 people. Advice was always available by phone whereby you were actually able to speak to a member of staff rather than email only. This review is written by a 76 year old living in Leicestershire. How nice to have courteous and old fashioned service.