Almost everything about our experience with Robes n Rails was positive, from helpful staff at our first showroom visit, through the efficient buying and measuring up process, and concluding with a neat and professional installation of our two wardrobes. Although the furniture does not come cheap, we do believe it represents excellent value for money.
Unfortunately, we do feel let down in one respect, hence the four stars instead of five. Whilst we were clearly told that the company recommended we did not have backs on our wardrobes as these were a major cause of condensation, no one ever told us our sliding door design also came with no bottom or top, i.e. the floorboards and ceiling would show.
If we had known this, we would have prepared properly, and matters were compounded by the fact that the CAD pictures we received ERRONEOUSLY showed our wardrobes as having bottoms and tops.
Obviously, this is not an end of the world issue, but it is a disappointment, and something that needs addressing, particularly in respect of the photos - you DO expect those to be a true representation of what you are buying.
So, please do use this company, they are a good local business, but triple check every little detail to make sure you are not caught out like we were.
3 years ago
Robes n Rails has a
4.9
average rating
from
286
reviews
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