Karl Nelson
Robes & Rails is a family business and probably the best company I have ever dealt with. From the moment you first walk through their door, everyone is always so very friendly and welcoming especially the ladies on reception. Nothing is too much trouble at Robes & Rails. Such a high standard of customer service is so rarely seen these days particularly from a company selling contemporary products. Robes & Rails main activity seems to be fitted wardrobes but they do almost any kind of fitted furniture for almost any room as can be seen when walking around their spacious showrooms which are so thoughtfully and immaculately set out that you wish you had several bedrooms, offices, etc, to put them all in! There are styles to suit every budget and all of their products ooze quality with a massive range of finishes to choose from. Understairs storage is also one of their specialities; they can turn any space into useful storage and make it look very appealing to the eye. Everything is made on the premises with the workshop and showroom in the same building. There are prior home visits to make sure everything will fit perfectly. Installation usually takes a few hours for a fitted wardrobe and is carried out to a very high standard by a skilled team of fitters who seem to be able to cope with all sorts of issues such as uneven floors, etc. I have used this company twice. My plan was to turn a largely unused bedroom into an extra lounge with home cinema/surround sound yet still be able to be use it as a bedroom for guests. The first stage was to have full width fitted mirror wardrobes at one end of the room to maximise storage and make the room appear larger. That went really well and I could not be more impressed with the outcome. After buying a sofa bed to get the lounge effect, I turned my attention to some way of storing my music box sets and other non-regulation sized albums and CDs. Nothing suitable could be found in shops or online. I talked it through with Robes & Rails who, to my delight, said they could make a free standing unit to my exact specifications. It was not a straightforward design as I wanted glass shelves in part of the structure to show off my box sets. This was not what Robes & Rails usually get asked for as my unit was to be free standing not fitted but they were still confident they could build the cabinet for me and match it to the fitted wardrobes.. The unit has now been delivered and is exactly as I requested. It looks perfect. Glass shelves are often a problem because they wobble; not these! They are rock solid! That is the quality of the workmanship and the attention to detail at Robes & Rails. If you want fitted wardrobes, visit Robes & Rails. You won't find better and they cover a wide area if you don't live in Lincoln. If you want anything else making, they can probably help you as well!
1 year ago
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Robes n Rails has a 4.9 average rating from 285 reviews

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