Awfully experience....4 attempts of delivery because of staff' lack of communication. I have an online account with my correct address, they dispatched my amplifier to DPD with incomplete address ( missing flat number) so delivery driver returned the parcel 3 times, A stressful experience, communication with Rimmers Music only through Contact form not phone calls,( not phone number allocated for Customer service), phone calls to DPD every single day, back and forth ....After 4th attempt I am getting the amplifier, again lack of checking before dispatching. Power supply cable has a plug pin broken twisted and broken. Until cable arrive the amplifier can not be checked.