I spent a lot of money with Rimmer's over last 5 years. I asked for a refund/credit on incorrect item supplied. They stated it was my fault, policy is not to offer refunds on online purchases. Customer service was blunt and arrogant. I have never completed a customer survey over the years, are they scared. No wonder they are in financial trouble. I will only now use R as last resort. Get real R, we are in the the 2020's, value your customers.
3 years ago
Rimmer Bros has a
2.4
average rating
from
18
reviews
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