Do not use this company. I've waited in all day for someone to service my boiler and despite being told someone would be with me by 5 pm when I called back to check I was told no one was coming and the next slot available was just under a week away. Really poor service and they've wasted my whole day. I appreciate that some jobs take longer and engineers can't keep a schedule because of that but the service was poor and no effort made to get someone else out within a short time frame. I'd advise using another company who'll hopefully have better service - couldn't be much worse!