We phoned am to say we had a leaking radiator. Were told they were very busy but would call between 3 and 6pm. We phoned as the engineer hadn't arrived between those times and were told someone would be with us by 7pm. We had a phone call around 6.45 to say an engineer would be with us within the next half an hour. Nobody arrived! We had to phone another plumber as we had turned our heating off. We have now phoned your Company three times for different things and twice the engineer hasn't arrived - needless to say we won't be phoning you again.
6 years ago
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