I am disabled and had been without heating, hot water or gas to my boiler after the guys from national grid turned it off. I was given a budget from the council to have the work done. After many calls to Rightio they confirmed they would be there the next day between 9am and 12 noon to fix. I told the lady, this had to be done as if not I would have to go back to hospital. I gave up on looking for another suitable Plumber as I had put all my trust in Rightio. 8pm I was called, the lady said, They could not come until the next week as there was no one in the Norwich area to do it. Around 10pm and in a panic I called a local gas safe plumber. He came the next morning and fixed in 15 mins. Then I find out he is registered with Rightio. Never again. Not to be trusted!!!!