I had window draught-proofing and re-plastering done with the Edinburgh branch. Pro's - Robin was friendly - Good quality work once completed Con's - Very high cost - The workers came very early in the morning, without offering any other possible times - The work was carried over 3 short (sometimes just one hour) working days, but could have been completed in 2 days - The plastering covered until about 20cm from the floor, and then skirting was used to cover the uncompleted parts. Not sure if that is routine/normal (see photo). - The replastering was done without discussion or offers about repainting the wall afterwards. I understand that this wasn't included in the agreed arrangements, however it left the wall still looking incomplete and I would have appreciated a warning that I also needed to get a painter in afterwards.