I had my bathroom floor replaced by Stevie James from Richardson and Starling today 17th August 2022, this staff member was extremely professional, explained exactly what he was doing and why, very polite and pleasant manner, probably one of the nicest workers I have ever dealt with, I have a disabled daughter and he took on board keeping the job as un-intrusive with minimal disturbance as my daughter is Autistic. Mr James got on with the job and done a very good job of recovering a very old floor in order for a council bathroom refit due tomorrow. I was very impressed with the level of professionalism, kindness and tidiness of the job undertaken. Mr James went above and beyond by removing some bath tidy items that appeared to be stuck to the tiling by locating where they were screwed on and removing them for me, he also left absolutely no mess whatsoever on completion of his work. I am rating Stevie James a 5 star rating due to all of the above as I am 100% satisfied with the work carried out to a very high standard. I would highly recommend Richardson and Starling to anyone looking for complete professionalism.