I approached Richard Nelson LLP to assist me with a HCPC complaint. Sarah-Jane was very affable, kind and professional. She quickly put together a very strong response letter to the HCPC covering all the areas of the complaint. Sarah-Jane quickly understood the complaint and the most effective way to respond and addressed all the areas in the HCPC complaint letter. I would highly recommend Richard Nelson LLP to any psychologist facing a HCPC complaint. I was very impressed by her willingness to understand my profession, role, nature of the complaint and to write a response that led to the best possible outcome that I could have imagined. Thank you once again Sarah-Jane for your empathy, understanding and outstanding professionalism.