I made a claim 15 Jan for a home that I’m buying that fell through. The decision came back 18 March declining my claim because the reason of the buyer pulling out of the sale is not covered apparently. I requested for a review because according to my policy “if the property is withdrawn from sale by the vendor for reasons beyond your control” it should be covered. How can they question this claim when I have no control of the vendor pulling out? As of today over a month ago since I requested a review, I have not heard back. Really, really poor experience. I sent them an email again so maybe I’ll hear back, maybe I won’t? I will not get them as my next insurer when I start buying again, that’s for sure!