K
Until now I was happy with Revolut. But now I am more than unsatisfied and I am planning to escalate my issue to authority as well. I have added 30 EUR to my account from N26. Something has happened between two system, and authorization was succeful from N26, but money was declined by Revolut. So 30 EUr disappeared from my N26 account, but did not appear at Revolut. Both company was sending me back and forth, Sending me documents, I have forwarded them, but both bank blamed each other. Finally N26 reached out to Mastercard, I got 30 EUR finally back. I was happy, but then 30 EUR disappeared from my Revolut. So 30 EUR was gone again. Revolut(customer agent called Mark) told me that one day before transaction was claimed as unsuccessful (which was successful - for that day 30 EUR disappeared from my N26 account) . so they have sent 30 EUR to Mastercard. I asked customer againt to get in contact with mastercard, there is a problem somewhere, in one of them's system. The guy refused it. So Revolut STOLE MY MONEY.
2 years ago
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Revolut has a 1.2 average rating from 669 reviews

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