I was buying a new car and Natwest for some reason said i had exceeded my daily one off transfer amount. So i transferred to my existing Revolut account on file £10k and Revolut froze my account. They would only unfreeze via messenger chat once i upload proof the money had come from my own account. They finally unfrozen my account later that evening after the garage closed. Then last week someone sent me £30 as a thank you for helping them out. So Revolut froze it, to unfreeze they asked me to prove the senders legal residential status and their middle names!!!!!!! So i told them to close my account instead and send the money back. That was a week ago, money not sent back (still pending) and my account is still not closed. The worse bank you could use / join Awful chat-only support + tons of never corrected bugs and reckless changes all the time. More importantly their Know-Your-Customer service is semi-automated and dangerously paranoid. They first lock you out of your account and your funds, and you start a difficult procedure, just to be able to chat with them, and only then can you start trying to prove you're legit and in good faith. You think it only happens to others because they did something wrong ? Well, I thought so too, then it hits you too !