The service and support that I received from Kay were exceptional. She handled the transfer of my private and work pensions into a drawdown policy with the company providing the best returns efficiently and professionally and keeping me informed of its progress every week. This was a lengthy and frustrating process, as the work pension department was not as efficient in transferring the funds, putting paperwork obstacles in the way, which took a simple task months and months. In the end, we got there and I cannot thank Kay enough for the time and patience she put into getting me my pension funds sorted. I would recommend The Retirement Desk with no hesitation.