I have ordered and paid a substantial amount to resin8 and I love the products and the content artists that I regularly watch and comment on. However I am beginning to be increasingly annoyed and disappointed with the level of care from the Management and the digital team. I never seem to get my discounts, free P&P when I regularly spend over the requirements. I paid nearly £15 to enter a competition (which I am extremely embarrassed about now) And yet I have had no communication to who has won. Every time I try to log in I am told that my details are incorrect and I have to re-register- however I continually receive emails and notifications on Instagram and Facebook when there are things to watch. I am so disappointed- I never receive the ‘sale’ prices because they are either ‘sold out’ or I’ve just missed them because I don’t pay extra for a members account. Seriously girls I am beyond frustrated. I have tried to email and yet never received a response. I’ve been a really good customer for over 12 months and even got my family to buy me gift cards. I’d appreciate a response PLEASE I know you’re all busy but so am I and the last thing I want to do is moan about something that is supposed to make me happy.