Terrible service deserves a big fat zero. Had to wait for a date which was cancelled twice. Engineer was in and out in 10 mins. He replaced the heating element but I don't think the fault was diagnosed. Next day the dishwasher caused our electrics to fail. When the engineer returned he said it wasn't worth repairing and to buy a new one. I have phones up a number of times to be told I would receive a partial refund which became no refund. So much for a 90 day guarantee. This company has not given any explanation and is not worth bothering with. I have paid for something that was sold to me under false pretenses and the guarantee is worthless. Everyone out there BEWARE repaircare as they don't repair or care.