Absolutely rubbish customer service. I contacted them for repairing my washing machine which was under warranty for motor. I specifically asked them to provide me a report of the repair to claim against the warranty. They sent me a 1 line report, which got rejected by the company. They put wrong cost on the report, even though the invoice said a different amount. I contacted them 3 time after that - the call service was very rude and said they would send something. 1 month after the repair, when I called the last time - I asked to speak to someone senior. I received a call back saying that no senior person is ready to talk to me and they cannot give me any new report. They also refused to change the amount on the report, inspite of me pointing out to them that the amount was wrong. The call centre caller refused to listen and said that they could do nothing.