Absolutely disgraceful company and fraudulent, AVOID AVOID AVOID!! Paid £175 to this company to repair my fridge as it broke down the week before Christmas. Firstly the engineer never showed up when I spent a wasted a work day waiting for him to arrive at my house, never rang or notified that he would not show up. Due to this I cancelled within the applicable timeframe yet I still have not received my money back. I call every day regarding my £175 refund, they put the phone down or give me a load of false excuses. I've waited over 3 weeks now and have contacted my bank fraud department. I would strongly recommend not using this company, they are a scam and will not provide you the service they are offering but will take your money straight away. I am writing on every possible review site about this company because they are fraudulent. Thanks for taking the £175 from my account, as a single mother that meant I couldn't pay for essentials over Christmas. AVOID AVOID AVOID