I had previously used an alternative company (Phoneangels) to repair my cracked iPad2 screen but the repair took in excess of three weeks. When the product was returned it didnt work to the specification. They didnt asnwers my emails or phone calls and attempted to charge me extra amount during the repair period. Therefore trust for PhoneAngels to correct the repair diminished. I was advised by Pay Pal to be cautious so I used "Repair My Mobile" at my extra cost who were "BRILLIANT". Thier service was as stated on website and I could talk to someone. They returned the fully working Item within a week and would highly recommend this company.