Extremely dissappointed! Carpet is not here because your courier failed to deliver within the promised time slot ie 9.54am to 12.54am. With such a precise timing given, I would expect it to arrive within this period,whilst accepting that delays might occur. However the delivery was attempted much earlier at 9.00am-ish! A text was sent at 8.27am advising delivery ETA of half an hour. At this time I was at the doctors with phone turned off. But was back home in good time to receive carpet..... alas it had been and gone! Fitter is due on Monday to fit another carpet and was due to do this one too but you could not rearrange delivery until Tuesday at the earliest. Not Happy.