I was told by Remland that my order would be delivered on a certain day. I had a fitter standing by from lunchtime, which cost me £100 for his time, but no delivery. I rang Remland and was told if it wasn't delivered by the Friday it would be the following Monday. It didn't arrive on either date. It eventually arrived on the following Wednesday, 10 days after the original delivery date. As this was coming from Belgium I do understand that Remland have to go by what they say, but that did not compensate for the money I had to spend waiting for the delivery. Not sure I would order from them again.