Much as I love the clothes in Reiss, the returns policy has to be the absolute worst. I ordered several items online and when they didn't fit correctly, I had to pay for the return. It cost me £16 !!! I will never buy from them again - I shop mostly online as I live in a very rural area far from any decent stores. Other retailers do not charge for returns - I will not be buying from Reiss online again - Ridiculous.
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