I have used this company for many years with no problems. I and my family have spent £1000's of pounds with this company. Ordered these two items and I still have not received them. Despite using the same postal address and LE12 post code they got posted to Ireland and then I was told I had to pay an import tax. I contacted REGTONS and was told it was my fault! I was then informed that REGTONS had been working on the web and had some issues to resolve. Ironically the Irish could see that it need delivering to an LE12 post code! I was told not to pay the import tax and to notify the customs via there web site which I did, I was told that as soon as that was done a new parcel would be sent out. I still haven't received the items and despite emailing REGTONS I have not had the courtesy of a reply , explanation , an apology or my goods. I have since ordered the items from Crawford Metal Detectors, I got the items within two days and received fantastic customer service. I will be emailing REGTONS AGAIN to now cancel my order, sorry but I will never use you again, the customer service has been terrible!!!!!!