After recently being made redundant, I reached out to Redmans for help with the settlement. Initial contact was very good. Polite, positive and quick to respond. Once the process was underway, the communication was very poor. I did everything my end, sending relevant information as soon as possible. However, with the deadline approaching, I was chased by my employers to ask where my lawyer was as no contact had been made. This delayed the negotiations and certainly did nothing to improve a very unsatisfactory outcome. When requesting some clarity on the situation, the lawyer was rude, condescending and confrontational, showing no humility during what was a very stressful and difficult situation