Woeful customer service , chat bot useless. No email address no telephone number. Inadequate research of terrible reviews for hotels advertised. Huge add on costs on booking. All in all a shocking experience. Voucher purchased for a celebration very sad that celebration has been a complete waste of £300, my son saved hard to give us a lovely break. Should be investigated for bad practice, I have not been able to communicate with anyone to discuss . It’s a total disgrace. A case for travel ombudsman to deal with.
8 months ago
Red Letter Days has a
4.1
average rating
from
2,066
reviews
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