Ordering our dog beds was straightforward with the questions I had being answered clearly and swiftly. To my surprise, despite the chaos caused by CV-19, the dog beds arrived very soon after ordering. As soon as I put them down the three labradors have were very curious and almost immediately began experimenting with lying on them. One just plonked himself down and didn't move for the next few hours. The mats fit beautifully in the wicker baskets we already had. These are not cheap but the quality is fantastic and I know they will be very well used for years to come, unlike the cheap ones I bought last year that were quite pretty but fell apart within a couple of months. Highly recommended - wish I had a human sized one!