Not like any other vinyl companies. recently I have had two really bad experience with Recordstore.co.uk and both concern their customer management. I can not even remember any other occasion where I was treated so badly. First I made a pre-order for a limited vinyl. The release was postponed and since it was postponed more then a month I needed to update my credit card information. But instead of telling me exactly that they just canceled my order out of the blue. Any other company had sent a email saying "hey please update your credit card info if you still want your order." The second time I placed an order but when I got it one of the vinyls was missing. I emailed them asking where it was and got back that the vinyl was out of stock and gave my money back. Wait, I needed to email them about a lost record.. Why couldn't they come back to me much earlier? Don't sell records that you don't have.. This company just drives me crazy.