Delivery service was efficient and I usually like the flowers from this company. This time the flowers were only just ok although my friend seemed happy enough and cheered by them. But they were not what I would have expected for the price. (I chose Best of British.) The colours were a bit random eg peach roses with maroon foliage and the roses were all a bit wilted, especially the white ones. (My friend sent photos.) Also, despite my putting a message for the recipient on both the flowers and chocolates I sent, no message was included. It was only by chance that she worked out they were from me.