I ordered a bouquet for a very special occasion and asked for a specific delivery day. On the day they were meant to be delivered I received an email from DPD saying there was an issue with my delivery and they usually got in touch with people within 24 hours. This left me not knowing if they would be delivered at all. I therefore had to race around the supermarkets to get something instead. The Real Flower Company lady was helpful but couldn't get hold of the courier with it being a Sat. I have sent 2 emails to complain and not heard back. The flowers were £100 and the courier an extra £10 so this isn't the service I would expect. So disappointed as the roses were beautiful when they were eventually delivered unfortunately too late for the event.